ClaimsControl blog

There are two types of brokers – those who handle claims, and the those who don’t . If to ask any client – to whom he would rather report the losses – to the insurer or to the broker, all of them would prefer the broker. Furthermore, to be informed about the claims of a […]

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Insurance companies have achieved a lot in claims management automation. About 30-40% of claims are processed on a ‘no-touch’ basis and the target is to increase it up to 60-70%. But it only applies the processes inside insurers’ claims systems, where the claims data is already entered … mostly manually, after receiving it by emails and […]

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Claims handling process requires data exchange for big number participants: customers (e.g. motor fleets, freight-forwarders, etc.), insurance companies and brokers, claim adjusters, leasing companies, car repair-shops, lawyers, interpreters and others. Currently nearly all the communication among them is done through emails and phone calls. It means, each company should put the same data into their […]

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